Real Estate Expert Witnesses, LLC ("we," "us," or "our") operates an SMS notification service to alert our team when a new lead or inquiry is received. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When a customer calls or contacts us, our AI voice assistant may collect the following information:
- Caller's phone number
- Caller's name (if provided)
- Details of the inquiry or lead (e.g., service requested, message summary)
How We Use This Information
The information collected is used solely to:
- Generate an internal SMS notification to our team when a new lead is received
- Allow our team to follow up with the customer regarding their inquiry
SMS Program Details
Program description: This SMS program sends internal lead-notification alerts to Real Estate Expert Witnesses, LLC's team when a new customer inquiry is received. This is an internal operational notification only; we do not send promotional or marketing SMS messages to customers through this program.
Message frequency: Message frequency varies based on the number of leads/inquiries received.
Message and data rates may apply.
Opt-out: Reply STOP at any time to unsubscribe from SMS notifications. Reply HELP for assistance, or contact us at [email protected] or 312-307-1429.
No Sharing of Mobile Information
We do not share, sell, rent, or disclose mobile phone numbers or SMS opt-in data to third parties or affiliates for marketing or promotional purposes. Mobile information may be shared with subcontractors solely for the purpose of providing support services (e.g., our SMS/communications platform provider), and never for their own marketing purposes.
Data Security
We take reasonable measures to protect the information collected through our systems from unauthorized access, use, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: [email protected]
- Phone: 312-307-1429
- Address: 1238 Glencoe Ave, Highland Park, IL 60035